LAZADA

Nama   : Meyta Whitney A M

NPM    : 26214614

Kelas   : 3EB12

Tugas   : Teknologi SIA

LAZADA

LAZADA Indonesia adalah pusat belanja online yang menawarkan berbagai macam jenis produk mulai dari elektronik, buku, mainan anak dan perlengkapan bayi, alat kesehatan dan produk kecantikan, peralatan rumah tangga, dan perlengkapan traveling dan olah raga. LAZADA Indonesia didirikan pada tahun 2012 dan merupakan salah satu cabang dari jaringan retail online LAZADA di Asia Tenggara. Grup LAZADA International di Asia Tenggara terdiri dari LAZADA Indonesia, LAZADA Malaysia, LAZADA Vietnam, LAZADA Thailand, LAZADA Filipina. Jaringan LAZADA Asia Tenggara merupakan cabang anak perusahaan jaringan perusahaan internet Jerman Rocket Internet. Rocket Internet merupakan perusahaan inkubator daring yang sukses menciptakan perusahaan-perusahaan online inovatif di berbagai belahan dunia. Berkantor pusat di Berlin, Jerman, proyek yang dimiliki Rocket Internet, antara lain Zalando, TopTarif, eDarling, Groupon (sebelumnya CityDeal).

Proyek yang dimiliki Rocket Internet lainya di Indonesia antara lain zalora, foodpanda, traveloka. Pada tahap awal pengembangannya Rocket Internet banyak membantu mulai dari merekrut tenaga ahli, meyuntikan dana, dan mengimplementasikan platfrom teknologinya. Namun setelah lazada mampu berkembang secara mandiri, Rocket Internet tidak lagi banyak terlibat dalam kegiatan operasionalnya. Pada saat ini Rocket Internet lebih berperan dari segi investasi dan pendanaannya. Selain Rocket Internet, lazada juga mendapatkan suntikan dana dari beberapa investor besar seperti; JP Morgan, Tesco, Temasek Holdings, Summit Partners, Investment AB Kinnevik, Access Industries, dan Verlinvest dengan total pendanaan sekitar $ 520 miliyar.

Lazada sebagai perusahaan yang bergerak dibidang ritel e-commerce di Indonesia berharap dapat memberikan kemudahan bagi masyarakat dalam membeli berbagai jenis produk dari berbagai kategori, mulai dari produk eloktonik, dekorasi rumah, produk kesehatan hingga produk kecantikan, dengan cukup mengakses situs maupun aplikasi dari Lazada. Ditunjang dengan fasilitas multiple payment termasuk cash-on-delivery, memberikan kemudahan bagi konsumen khususnya di Indonesia untuk mendapat barang-barang terbaru yang diinginkannya. Selain memberikan kemudahan transaksi lazada juga memberikan berbagai promo serta diskon dengan potongan harga murah dan penawaran-penawaran yang pastinya menarik untuk para pembeli. Untuk informasi mengenai segala produk dapat diakses di website Lazada indonesia yaitu lazada.co.id. Lazada merupakan perintis e-commerce di beberapa negara dengan pertumbuhan tercepat di dunia dengan beberapa pengalaman belanja online cepat, aman dan nyaman. Bagi Lazada prioritas tertinggi adalah untuk menciptakan pengalaman belanja online terbaik untuk setiap pelanggan di Indonesia.

Semenjak tiga tahun beroperasi di Indonesia semenjak Maret 2012 lalu, lazada telah berhasil mencatatkan beberapa pencapaian yang luar biasa. Pada bulan September 2014 lalu lazada Indonesia berhasil melakukan penjualan secara ekslusif smartphone Xiaomi Redmi 1S yang berhasil habis terjual dalam waktu tujuh menit. Di bulan tersebut juga, Lazada disebut sebagai situs e-commerce paling populer di Indonesia berrdasarkan hasil riset oleh perusahaan riset NusaResearch. Kemudian di bulan Desember 2014 lazada juga berhasil mengadakan event Online Revolutin 12.12, yaitu event promo yang diprakarsai oleh Lazada yang juga diikuti oleh beberapa perusahan raksasa-raksasa e-commerce tanah air, yang berhasil mencatatkan 10 juta kunjungan pada situs dan aplikasi lazada dalam kurun waktu 24 jam. Sampai akhir Desember 2014 tahun lalu tercatat total nilai barang terjual (GMV-Gross Merchandising Volume) di lazada adalah $384 juta dan mengalami peningkatan 300% dibanding tahun sebelumnya.

CEO Lazada Indonesia pada saat ini adalah Magnus Ekbom. Ia pindah dari Swedia ke Asia pada tahun 2011 dan dalam lima tahun terakhir terfokus pada pasar Asia Tenggara di mana dia sekarang bertempat tinggal di Indonesia. Ia mengungkapkan saat ini Lazada Indonesia kurang lebih memiliki sekitar lima ratus karyawan. Karena baiknya system pelayanan, baik dalam kelengkapan produk maupun system pembayaran, pelanggan lazada berkembang pesat hanya dalam jang ka waktu 1 bulan sejak didirikan. Tercatat sudah terdapat 1000 pelanggan lazada.co.id. Karena semakin banyaknya pelanggan, pada Juni 2012, lazada mendirikan sebuah warehouse dan kantor distribusi guna menampung barang-barang yang akan dijual. Berkat cepatnya perkembangan lazada.co.id, pada Agustus 2012 lazada menduduki Top 100 Website di Indonesia dan pada September 2012 naik menjadi Top 70 Website di Indonesia.

Lalu tim lazada.co.id terus mendongkrak karir website dengan bekerja sama dengan Sony Music untuk memberangkatkan beberapa pelanggan lazada untuk bertemu dengan One Direction. Tercatat pada 24 Oktober 2012 Lazada berhasil meraih 100000 likes pada akun facebooknya. Seiring semakin berkembangnya lazada, banyak juga investor-investor yang berdatangan, seperti perusahaan Kinnevik (lebih dari USD 40 juta), Summit Partners (USD 26 juta), Tengelmann (USD 20 juta).

Tujuan dari perusahaan ini adalah menjadi salah satu belanja online yang paling top dan utama di Indonesia serta memberikan pelayanan kepada konsumen secara maksimal, memberikan inspirasi dalam belanja dan memberikan pengalaman kepada konsumen dalam memilih-milih produk online. Karyawan yang bekerja di perusahaan ini merupakan individu yangmempunyai jiwa kewirausahaan, karena mereka berasal dari sekolah bisnis terbaik dan perusahaan di seluruh dunia. Oleh sebab itu tidak diragukan lagi kualitas dalam pemberian pelayanan kepada konsumen yang akan di berikan secaramaksimal. Pelayanan yang Lazada berikan memiliki kelebihan tersendiri dalam pasar Indonesia, antara lain:

1. Pilihan Produk Berkualitas yang beragam

Di Lazada Indonesia dapat dijumpai 12 kategori produk utama mulai dari peralatan rumah tangga, Elektronik rumah tangga, Handphone & Aksesoris, Kamera, Komputer, TV, Video & Audio, Mainan & Bayi, Kesehatan & Kecantikan, Tas & Koper, Olahraga & Otomotif, Musik & Instrumen, dan Buku. 

2.   Penawaran Khusus atau Promo Produk

Dalam belanja online seperti Lazada Indonesia juga sangat memperhatikan dinamika kehidupan masyarakat Indonesia. Berbagai penawaran istimewa dilakukan baik yang tidak bertema maupun yang disesuaikan degan tema. Ini tentu saja menjadi kelebihan dari belanja online karena eksekusi promo secara bersamaan antar tema dalam e_commerce lebih mudah dilakukan disbanding di dalam toko fisik.

3. Layanan Super Untuk Raja

Di dunia online anda adalah raja karena anda tinggal pencet telepon bila ingin menanyakan produk, atau complain mengenai layanan, anda tinggal klik, barang diantar, anda tinggal pilih model pembayaran, atau bahkan anda tinggal minta jam berapa barang harus diantar ke rumah anda, dll. Tidak perlu repot dengan senua hal yang ada dalam belanja konvensional.

Di Lazada Indonesia memiliki banyak layanan luar biasa atau layanan super antara lain :

a.   Layanan Telepon Hotline

Anda dapat melepon ke nomor telepon yang tercantum di web.

b.   Gratis Biaya Kirim ke seluruh Indonesia

Kini Lazada Indonesia memeberikan gratis ongkos pengiriman di Indonesia bagian barat dan tengah, dengan minimum akumulasi pembelian sebesar Rp 200.000

c. Pengembalian barang dalam 14 hari

Lazada Indonesia memberikan waktu 14 hari kepada para pelanggan untuk melakukan penukaran barang atau pengembalian uang jika terdapat kerusakan atau ketidaksesuain barang pesanan.

pengembalian barang dilakukan dengan cara mengisi formulir online di website Lazada kemudian pengembalian barang akan diproses lebih lanjut.

d.   Waktu Kirim

Walaupun belum menerapkan waktu kirim hari yang sama (same day delivery), tapi Lazada Indonesia sudah membuktikan kemajuan baik dalam hal layanan pengiriman. Kini pengiriman dilakukan dalam rentang waktu 2-6 hari ke seluruh Indonesia.

 STRUKTUR ORGANISASI LAZADA

Sumber:

http://dedendewantoro46.blogspot.co.id/2016/03/e-commerce-lazada-sejarah.html

http://www.kaskus.co.id/thread/565f31b35a5163132e8b4567/profil-perusahaan-lazada-indonesia/

https://id.wikipedia.org/wiki/LAZADA_Indonesia

http://irvanarifsanianto.blogspot.co.id/2014/11/perusahaan-lazada.html

The Wolf and The Lamb

A lamb was grazing with a flock of sheep one day. She soon found some sweet grass at the edge of the field. Farther and farther she went, away from the others.

She was enjoying herself so much that she did not notice a wolf coming nearer to her. However, when it pounced on her, she was quick to start pleading, “Please, please don’t eat me yet. My stomach is full of grass. If you wait a while, I will taste much better.”

The wolf thought that was a good idea, so he sat down and waited.

After a while, the lamb said, “If you allow me to dance, the grass in my stomach will be digested faster.” Again the wolf agreed. While the lamb was dancing, she had a new idea. She said, “Please take the bell from around my neck. If you ring it as hard as you can, I will be able to dance even faster.”

The wolf took the bell and rang it as hard as he could. The shepherd heard the bell ringing and quickly sent his dogs to find the missing lamb. The barking dogs frightened the wolf away and saved the lamb’s life.

The Story Snow White

 In earlier times there lived a, who named Snow White. He lived with his aunt and uncle because his parents died. One day she heard her uncle and aunt talking about leaving Snow White in the castle because they wanted to go to America and they did not have enough money to take Snow White with them. princess Snow White did not want her uncle and aunt to do this . So he decided to escape .

 The next day he ran away from home when her aunt and uncle were having breakfast, he fled into the wood. In the wood she felt very tired and hungry. Then she saw this cottage. She knocked but no one answered her so she went inside and felt asleep Meanwhile seven dwarfs came home from his work. They get into. There, they found Snow White woke up from his sleep. He saw the dwarfs. The dwarf said: " What is your name?' Snow White said," My name is Snow White. "One dwarf said," If you want, you can stay here with us. ' Snow White tells all about her story. Then daughter snow and the seven dwarves are now living happily ever after .

Tugas Softskill Bahasa Inggris Bisnis Bulan Pertama

UNIT 1

Hal 7 : Vocabulary 1 ( Job Titles )

A.    WRITE THE WORDS FROM THE BOX UNDER THE CORRECT HEADING

JOB	DEPARTMENT
ACCOUNTANT	FINANCE
MANAGER	MARKETING
DIRECTOR	PRODUCTION
CASHIER	HUMAN RESOURCES
LAWYER
TELEPHONE OPERATOR
RECEPTIONIST
DOCTOR
SALES ASSISTANT
PERSONAL ASSISTANT
TECHNICIAN
ENGINEER

B.     WORK IN PAIRS. TALK ABOUT YOUR JOB OR STUDIES.

I’m a accountant.

Hal 8 : Vocabulary 2 (  Nationalities )

A.    COMPLETE THE CHART OF COUNTRIES AND NATIONALITIES. USE THE WORDS FROM THE BOX. ADD OTHER COUNTRIES AND NATIONALITIES.

COUNTRY	NATIONALITY
BRAZIL	BRAZILIAN
GERMANY	GERMAN
ITALY	ITALIAN
RUSSIA	RUSSIAN
JAPAN	JAPANESE
CHINA	CHINESE
KUWAIT	KUWAITI
OMAN	OMANI
POLAND	POLISH
SPAIN	SPANISH
SWEDEN	SWEDISH
TURKEY	TURKISH
FRANCE	FRENCH
GREECE	GREEK
THE UK	BRITISH
THE US	AMERICAN

Hal 9 : Reading

A.    READ THE ARTICLE. THEN COMPLETE THE CHART.

Phil Knight
Age	65 years old
Nationality	American
Family	Phil knight had a wife named penny and they have two sons and daughter
Job	Founder and CEO of Nike
Type of Company	Sports and fitness company
Interests	Sport, including tennis, running, and golf

B.     TICK THE CORRECT SENTENCES. CORRECT THE MISTAKES IN THE OTHER SENTENCES.

1	Phil Knight is the head of Nike	√
2	He isn’t rich	He is very rich
3	Knight is married with two children	√
4	His wife’s name is Penny	√
5	Knight’s tattoo is on his right leg	He has a tattoo on his left leg
6	Wieden is in advertising	√
7	Knight’s office is full of objects from Austria	His office is full of object from Asia
8	Knight’s office is in  California	His office in Beaverton, Oregon

Hal 10 : Grammar ( Language Focus 1 )

A.    COMPLETE THE INFORMATION ABOUT INGRID WITH SHORT FORMS OF THE VERB TO BE.

My nameisIngrid. I ama graphic designer. IamGerman, and Iamfrom Munich.

Iammarried with two children. Theyareboth in high school. Their school is near my office.

My husband isan a engineer. Weareinterested in travel and the cinema. My sister isan accountant.

B.      

C.     COMPLETE THE CHART ABOUT YOURSELF. THEN INTRODUCE YOURSELF TO A PARTNER.

1	Name Meyta Whitney A M	4	Nationality Indonesian
2	Job I’m a university student	5	Interests Music, Foods, and Books
3	City I’m from Bogor	6	Favourite sports Volley Ball

D.    COMPLETE THE SENTENCES WITH NEGATIVE FORMS OF TO BE.

I’m Russian , but I’m not from Moscow.

They’re Japanese, but They aren’t from Tokyo.

He’s German, but He isn’t from Munich.

I’m in sales, but I’m not the manager.

You’re in Poland, but You aren’t in Warsaw.

Her name is Sophia, but She isn’t Italian.

Hal 11 : Grammar ( Language Focus 2 )

A.    WRITE THE JOBS FROM THE BOX UNDER THE CORRECT HEADING.

A	An
Trainee	Accountant
Lawyer	Executive
Director	Optician
Manager	Analyst
Consultant	Architect
Doctor	Engineer
Pilot

UNIT 2

Hal 15 : Vocabulary 1

A.    PUT THE DAYS OF THE WEEK IN ORDER. WHICH DAYS ARE ‘ THE WEEKEND’?

FRIDAY	5
SUNDAY	7
MONDAY	1
THURSDAY	4
SATURDAY	6
WEDNESDAY	3
TUESDAY	2

WEEKEND : SATURDAY AND SUNDAY

B.     WRITE THE MONTHS OF THE YEAR UNDER THE CORRECT SEASONS.

SPRING          : MARCH, APRIL, MAY

SUMMER        : JUNE, JULY, AUGUST

AUTUMN        : SEPTEMBER, OCTOBER, NOVEMBER

WINTER         : DECEMBER, JANUARY, FEBRUARY

C.     COMPLETE THE TIME PHRASES WITH IN, AT, OR ON. THEN WRITE THE PHRASES UNDER UNDER THE CORRECT PREPOSITION.

1	At	Night
2	In	The autumn
3	On	15th May
4	On	Thursday
5	In	The afternoon
6	On	Tuesday evening
7	In	June
8	In	New Year
9	At	The weekend

D.    COMPLETE THE SENTENCES WITH IN, AT OR ON.

We have a lot of big orders in March.

The office closes for three days in New Year.

There is an important meeting on 15^th June.

The CEO visits our branch in the summer.

We deliver large goods on Monday afternoons.

Hal 16 : Reading

A.    WHAT TIME DOES MICHAEL DELL :

Get up? He gets up at 5:30 a.m. each day.

Do exercises? He does exercises for an hour from 06:00 a.m.

Arrive at his office? He arrives at 08:00 a.m.

Leave the office? He leaves the office at about 06:15 p.m.

B.     MARK EACH STATEMENT TRUE OR FALSE.

1	Michael Dell makes three trips to Asia each year.	FALSE
2	He lives in Europe.	FALSE
3	He has four children.	TRUE
4	His wife has a shop in Austin , Texas.	TRUE
5	He has dinner with costumers.	FALSE
6	He works on his computer in the evening.	FALSE

C.     MATCH THE WORDS IN EACH BOX TO MAKE WORD PARTNERSHIPS.

1.       Go	RUNNING
2.      Play	FOOTBALL
3.      Do	EXERCISE
4.     Travel	OVERSEAS
5.      Meet	COSTUMERS
6.     Spend	TIME

Hal 17 : Language Focus 1

A.    COMPLETE THE ARTICLE ABOUT GIORGIO ARMANI’S WORKING DAY. USE THE VERBS FROM THE BOX.

Giorgio Armani wakes up at 7 a.m. He walks to the gym and spends an hour there. He has breakfast and then goes to the office with his bodyguard. He has pasta and a salad for lunch and then he sleeps for 10 minutes.

He works until 8 p.m. on design and administration. He travels every two months – to the US, Russia or other parts of Europe. On his way home from the office, he often stops for a drink at Nobu. At weekends he goes to his villa.

B.     COMPLETE THE INFORMATION ABOUT PATRICK  ROSS. USE THE CORRECT FORM OF THE VERBS IN BRACKETS.

I’m Patrick Ross and I work for an American securities company in Tokyo. I live near Shibuya, and I travel to work by subway. My wife is Japanese. She drives to work. We both like sports and travelling. We play golf at the weekend. Our two children go to an international school.

Hal 18 : Vocabulary 2

A.    MATCH THE LEISURE ACTIVITIES TO THE PICTURES.

Running ( D)

Walking  ( C)

Biking ( B)

Swimming ( A )

B.     COMPLETE THE LEISURE ACTIVITIES BELOW. USE WORDS FROM THE BOX. YOU CAN USE EACH WORD MORE THAN ONCE.

PLAYING	Golf
WATCHING	TV
GOING TO	Restaurants
LISTENING TO	CDs
PLAYING	Tennis
WATCHING	The cinema
PLAYING	Football
GOING TO	The Gym

Hal 19

A.    WRITE THE WORDS IN BRACKETS IN THE CORRECT PLACE IN THE SENTENCE.

She usually gets up early.

They always start their first meeting at 9 o’clock.

We are never late for meetings.

I am often busy in the afternoon.

The office sometimes closes at 3 p.m.

B.     COMPLETE THESE EXPRESSIONS OF FREQUENCY.USE WORDS FROM THE BOX.

From time to time

Now and then

Once a week

Twice a month

Every Sunday

Three times a week

C.     READ THE PAIRS OF SENTENCES. CROSS OUT THE INCORRECT WORDS.

He always / sometimes  reads the papers.

We usually / sometimes eat in the company cafeteria.

I usually / sometimes  work late.

The manager never / sometimes  go to business dinners at the weekend.

The company director always / often travels on business.

UNIT 3

Hal 23 : Vocabulary Adjectives

A.    COMPLETE THESE SENTENCES. USE THE ADJECTIVES FROM THE BOX.

Our employees enjoy having flexible hours.

The new sales assistant got a(n) fast promotion.

Marketing executives earn a(n) high salary at that company.

My colleagues are usually very helpful.

We want a(n) clean and well – furnished apartment.

Your office has got a(n) beautiful view.

Their old printer is broken, so they want a new one.

This invoice is incorrect; please can you send a new one?

B.     MATCH THE ADJECTIVES WITH THEIR OPPOSITES.

SHORT

LIGHT

LATE

FAST

DANGEROUS

SMALL

COLD

WIDE

LOW

HARD

C.     MAKE SENTENCES. USE TOO OR ENOUGH AND ADJECTIVES FROM EXERCISE B.

1. It’s too short / it isn’t long enough

2. The suitcase it’s too heavy

3. It’s too early

4. It’s too slow / it isn’t fast enough

5. It’s too dangerous /  it isn’t safe enough

6. It’s too big / it isn’t small enogh

7. It’s too hard

8. It’s too low / it isn’t high enough

Hal 24 : Reading

A.    FOUR PEOPLE ANSWERED THE QUESTION ‘ WHAT ARE THE BIGGEST PROBLEMS FACING YOUR COMPANY?! READ THEIR REPLIES.

B.     MATCH THE REPLIES IN EXERCISE A WITH AN APPROPRIATE HEADING.

Change at work 2

Space problems 1

Money problems 4

Difficult people 3

C.     FIND WORDS IN THE REPLIES WHICH MEAN THE FOLLOWING.

1. Rent

2. Crowded

3. Office

4. Changes

5. Team

6. Colleagues

7. Bills

8. Cash flow

Hal 25 : Language Focus 1

A.    WORK IN PAIRS. MATCH THE QUESTION TO THE ANSWERS.

1. She’s very efficient

2. It starts at 2 o’clock

3. In the city center

4. Because he has to pay for the office party

5. Peter. He’s your line manager.

6. You need to enter your password

8. 20 euros

9. You can leave at 5 0’clock

B.     PUT THE WORDS IN THE CORRECT ORDER TO MAKE QUESTIONS.

1. Do you work at the weekend?

2. Does Pierre work in sales?

3. How do you often travel abroad?

4. How do you spell business?

5. What does mean this world?

6.When does the meeting finish?

C.     MAKE NEGATIVE SENTENCES. USE DON’TOR DOESN’T.

1. I like meetings, but I don’t like presentations.

2. Raj likes Fridays, but he doesn’t like Mondays.

3. We agree about most things, but we don’t agree about the budgets.

4. Susan sends a lot of emails, but she doesn’t sends a lot of faxes.

5. Alex and Connie speak Chinese, but they don’t speak Japanese.

Hal 26 : Language Focus 2

A.    MAKE SENTENES ABOUT MARCO’S POSSESSIONS.

Marco hasn’t got a children

Marco’s got two telephones

Marco hasn’t got a fax machine

Marco’s got a swimming pool

Marco hasn’t got a tennis court

Marco’s got a computer

B.     WORK IN PAIRS. TALK ABOUT THESE TWO OFFICES.

Office A has got a view of the high street. Office B has got a view of the mountains.

Office A has got a balcony. Office B hasn’t got a lift.

Office A has got very colorful walls. Office B has got white walls.

Office A hasn’t got a car park. Office B has got a large car park.

Office A has got a fax machine in next room. Office B has got a fax machine in the office.

Office A has got a large windows. Office B has got a small windows.

Office A has got an air conditioning. Office B hasn’t got an air conditioning.

Hal 29 : Writing

Telephone Message

To: Farhaanah Ramadhani

Date: 26th September

Name of caller: Meyta Whitney

Time: 14.56 p.m.

Message: I’ll arrive at home 17.oo p.m, i’m with my friend, her name is Adel. I have some cookies for you. Be there!

Action: Call back if there’s anything wrong.

Singed: Agung Ramadhan